Returns & Exchanges
At Rouleur, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for returns on all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process ensures you get back to your training as quickly as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Gear
Place the items in their original packaging with all tags attached, ensuring the products are clean and unworn.
- 3.Print and Ship
Download your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Refund Processing
Once our warehouse inspects the returned equipment, your refund will be issued to your original payment method within 5-7 business days.
